1. Company Information
- Business name
- Webapps Software Solutions
- GSTIN
- 19CRLPP7937D1Z7
- Office address
- 128, Jodhpur Gardens, Lake Gardens, Kolkata, West Bengal 700045, India
- Phone
- +91 97••••0291
- support@webappssoft.com
- Office hours
- Monday–Friday, 11:00 AM–6:00 PM IST
Webapps Software Solutions (“Webapps,” “WASS,” “we,” “our” or “us”) provides software development, web and application development, technology consulting, custom software, digital solutions and related professional services.
2. Information We May Collect
Information you provide
We may collect your name, company name, email address, telephone number, location, project requirements, budget, service interests, enquiry details and information supplied through forms, email, phone, WhatsApp or other authorised channels.
Please do not send sensitive personal information unless it is genuinely necessary for the requested service.
Information collected automatically
Our website may collect IP address, browser and device type, operating system, referring source, pages visited, visit duration, approximate location, interactions, campaign information, cookies and similar identifiers. We may use this information for security, analytics, functionality, performance measurement and—subject to applicable consent requirements—advertising and remarketing.
3. Lead Generation and Enquiries
When you request a callback or quotation, download information, contact our sales team or express interest in our services, we may use your information to understand and answer the enquiry, prepare a proposal, recommend relevant services, follow up, maintain business records, improve customer service and inform you about relevant offerings where legally permitted.
Submitting an enquiry does not by itself create a contract with Webapps Software Solutions.
5. Interest-Based Advertising and Remarketing
Subject to applicable law and consent, we or authorised service providers may use website-interaction information to measure advertisements, create audiences, conduct remarketing, display relevant services and reduce repetitive or irrelevant advertising. Advertisements may not always accurately reflect your interests. Where available, you can change your choice through our cookie-preference controls.
6. Omnichannel Communications, Emails and Offers
Depending on the details and permissions you provide, we may communicate through email, telephone, SMS, WhatsApp, website forms, support systems or other authorised channels. Information may be processed through our CRM, hosting, analytics, communication and marketing systems.
If you subscribe, opt in, request updates, or where otherwise permitted, we may send newsletters, company updates, service announcements, technology information and promotional offers. Marketing emails should include an unsubscribe method. You may also email support@webappssoft.com. Opting out of marketing does not prevent essential transactional, contractual, security or service-related messages.
7. Purposes of Processing
We process information to respond to enquiries; prepare quotations; provide and support services; manage clients and projects; manage leads and business development; operate, secure and analyse our website; prevent fraud and misuse; improve services; maintain records; comply with law; establish or defend legal claims; and conduct permitted marketing or advertising.
9. Data Retention and Deletion
We retain information only as long as reasonably necessary for its purpose, legitimate operations, contracts and legal obligations. If you submitted information by mistake, email support@webappssoft.com.
We aim to process eligible deletion requests within 90 days. Some records may be retained for law, taxation, accounting, security, fraud prevention, dispute resolution or legal claims. Backup copies may remain temporarily until overwritten through normal cycles.
10. Data Security and Team Confidentiality
We use reasonable organisational and technical measures designed to protect information against unauthorised access or disclosure, accidental loss, alteration, misuse and destruction. No online system can be guaranteed completely secure.
Personnel with access to customer, prospect or project information are expected to use it only for authorised purposes. Unauthorised copying, sale, disclosure or personal use is prohibited and may result in appropriate action.
11. Your Privacy Rights
Subject to applicable law and its commencement, you may request information about processing, correction, completion, updating or erasure of personal data; withdraw consent where processing relies on consent; and raise a grievance. Withdrawal does not invalidate earlier lawful processing and may affect services that depend on the relevant information.
Send requests with the subject “Privacy / Data Protection Request”. We may verify your identity before responding.
12. Indian Data Protection and Information Technology Law
Our approach is intended to account for applicable provisions of India’s Digital Personal Data Protection Act, 2023, rules brought into force under it, and the Information Technology Act, 2000, as amended. These laws may address lawful processing, notice, consent, data-fiduciary obligations, individual rights, security safeguards, grievances and personal-data breaches. This policy is subject to the provisions and commencement status of applicable law and does not restrict statutory rights.
13. Children’s Privacy
Our website and consulting services are primarily intended for businesses and adults. We do not intentionally seek children’s information for behavioural advertising or ordinary lead generation. If you believe a child submitted information without appropriate authorisation, please contact us for review.
14. Third-Party Websites
Our website may link to independently operated sites or platforms. We do not control their privacy practices. Please review the relevant third party’s privacy policy before using its service.
15. International Processing
Some hosting, analytics, communication or cloud providers may process or store information outside your state or India. Where applicable, such processing will be handled subject to applicable legal requirements and transfer restrictions.
16. Consent and Withdrawal
Where we rely on consent, the request should explain the information sought and its specified purpose. You may withdraw consent using the relevant control or by contacting us. Where legally and technically applicable, withdrawal should be reasonably accessible and not unnecessarily burdensome.
17. Changes to This Policy
We may update this policy to reflect changes in services, technology, business practices or law. Where law requires notice or renewed consent for a material change, we will take reasonable steps to provide it. The latest version will state its effective and update dates. Continued website use does not override a legal consent requirement.
18. Business Communications and Client Project Data
We may log or retain business communications for customer service, project management, quality, security, dispute resolution and legal compliance.
Client-provided credentials, files, databases, code or other project information will be handled under the applicable proposal, agreement, NDA, data-processing terms and law. Ownership of software, code, deliverables and intellectual property will be governed by the applicable contract.
19. Security Incidents and Data Breaches
If we become aware of an incident affecting information under our control, we will investigate and take reasonable containment and remedial steps. Where required by law, we will make applicable notifications to affected persons and competent authorities.
20. Grievance and Privacy Contact
For questions, corrections, consent withdrawal, deletion requests or grievances, contact:
Webapps Software Solutions
128, Jodhpur Gardens, Lake Gardens
Kolkata, West Bengal 700045, India
support@webappssoft.com
+91 97••••0291
Monday–Friday, 11:00 AM–6:00 PM IST
21. Governing Law and Jurisdiction
This policy is governed by applicable Indian law. Subject to statutory rights and jurisdictional requirements, disputes relating to this policy or website will be subject to competent courts in Kolkata, West Bengal, India.
22. Trademark and Intellectual Property
“Webapps Software Solutions,” “WASS,” associated names, logos, graphics, website design, software and content belong to Webapps Software Solutions or their respective lawful owners. Website access does not grant ownership. A mark will be described as registered only where its registration is valid.
This policy provides general website information and is not legal advice. The final production version should be reviewed against the company’s actual tools, data flows, contracts and legal obligations.